Using your Lyk card
How does my Lyk card work?
Can I use my Lyk card to shop online?
How do I retrieve my PIN?
How do I change my PIN?
What if my Lyk card is declined in a shop?
Can I get cash back with my Lyk card?
When I use my card at a bar, restaurant,or petrol station, or for taxi, limousine, and telecommunication services transactions, how long are the funds reserved for and why?
How much more than the bill amount do I need to have on my Card for transactions at bars, restaurants and petrol stations?
I don’t have as much money available on the card as I thought. Why is this?
Should I use my card to reserve a hotel room, or as a deposit for car hire and cruises?
What if the cash machine asks for a six digit PIN?
What happens if I do not have sufficient funds available in the relevant currency to cover the value of the transaction plus the tolerance amount?
My Account online area
What is 'My Account'?
How do I register my card in ‘My Account’?
How do I close my Lyk card?
I am not able to login to My Account
Support for using your card
What if my Lyk card is lost/stolen/damaged?
What do I do if I find an incorrect transaction on my card?
My card has been lost or stolen
I am not able to use my card
How can I contact Customer Services?
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